Pama is dedicated to the distribution of innovative products at competitive prices, proactive product sourcing and promotion enables Pama to pass on exclusive and unique opportunities to its customer. Simply Pama has a holistic style that is committed to all its customers either directly as a primary customer or indirectly as a secondary consumer.
To provide the safest, most reliable, innovative products which improve the user’s quality of life, are functional, efficient and easy to use.
To recognise customer individuality by providing a comprehensive range that reflects the diversity of our consumer demographic.
To provide the highest quality products and services at competitive prices.
To make Pama a byword for excellence.
Who Are Pama?
Pama is a family orientated business, proud of its organisational culture with the emphasis on teamwork. People at all levels are encouraged to “roll up their sleeves” and contribute to getting the job done. Many members of staff have been with the company from the early days and have grown with us. Over 65% of staff have completed four years of service or more (30% over 10 year’s service).
What Makes Pama Unique?
Personal development is actively encouraged; all staff have the opportunity to access both in-house and external training. A robust performance development system supports staff to identify their strengths and achieve both personal and professional goals. Achievement is celebrated and wherever possible promotion is from within. Pama sees its work force as an attribute that advocates its principals, values and beliefs in a way that invites and encourages innovation and forward thinking. In 2014 Pama achieved the Investors in People Gold award.
Now the cellular industry continues to mature, it is becoming more important for distributors to work smarter and embrace new methodologies that add value to customer’s propositions. As a result Pama have adapted and placed new emphasis on marketing support services, product development, customer care and product fulfilment capabilities.
Pama continues to innovate introducing many industry firsts including a range of exclusively designed products. We strongly believe this enables our customers to drive higher rates of sale and yield greater profits. Pama places importance on diversifying the product range, which now includes PC Peripherals, Audio/MP3 accessories and LCD TV mounting brackets. This in turn has enabled us to extend our supply chain through many new channels.
In existing market conditions it is important to differentiate and add value, Pama’s marketing team offers a bespoke and personalised service to all customers creating unique promotional opportunities. Point of sale displays, product brochures, distinctive packaging and interactive demonstration are all proven methods that heighten interest and increase saleability.
We will continue to strengthen our relationships with new and existing partners to enhance further opportunities for our customers and endeavour to be proactive in developing new supplier relationships.
Pama has invested over £1.5 million to create a state of the art stock system. Since its launch in Pama has continually introduced further enhancements to its service capabilities.
Providing a reliable and efficient delivery service is vital to the success of our customers in this fast moving environment. Investments in IT combined with continuous service level review ensures we provide the best possible service.