Pama is dedicated to the distribution of innovative products at competitive prices, proactive product sourcing and promotion enables Pama to pass on exclusive and unique opportunities to its customer. Simply Pama has a holistic style that is committed to all its customers either directly as a primary customer or indirectly as a secondary consumer.

• To provide the safest, most reliable, innovative products which improve the user’s quality of life, are functional, efficient and easy to use.
• To recognise customer individuality by providing a comprehensive range that reflects the diversity of our consumer demographic.
• To provide the highest quality products and services at competitive prices.
• To make Pama a byword for excellence.

Pama is a family orientated business, proud of its organisational culture with the emphasis on teamwork. People at all levels are encouraged to “roll up their sleeves” and contribute to getting the job done. Many members of staff have been with the company from the early days and have grown with us. Over 65% of staff have completed four years of service or more (30% over 10 year’s service).

Personal development is actively encouraged; all staff have the opportunity to access both in-house and external training. A robust performance development system supports staff to identify their strengths and achieve both personal and professional goals. Achievement is celebrated and wherever possible promotion is from within. Pama sees its work force as an attribute that advocates its principals, values and beliefs in a way that invites and encourages innovation and forward thinking.

Now the cellular industry continues to mature, it is becoming more important for distributors to work smarter and embrace new methodologies that add value to customer’s propositions. As a result Pama have adapted and placed new emphasis on marketing support services, product development, customer care and product fulfilment capabilities.

Pama continues to innovate introducing many industry firsts including a range of exclusively designed products. We strongly believe this enables our customers to drive higher rates of sale and yield greater profits. Pama places importance on diversifying the product range, which now includes PC Peripherals, Audio/MP3, PSP accessories and LCD TV mounting brackets. This in turn has enabled us to extend our supply chain through many new channels.

In existing market conditions it is important to differentiate and add value, Pama’s marketing team offers a bespoke and personalised service to all customers creating unique promotional opportunities. Point of sale displays, product brochures, distinctive packaging and interactive demonstration are all proven methods that heighten interest and increase saleability.

We will continue to strengthen our relationships with new and existing partners to enhance further opportunities for our customers and endeavour to be proactive in developing new supplier relationships.

Pama has invested over £1.5 million to create a state of the art stock system. Since its launch in Pama has continually introduced further enhancements to its service capabilities.

Providing a reliable and efficient delivery service is vital to the success of our customers in this fast moving environment. Investments in IT combined with continuous service level review ensures we provide the best possible service.

In June 2005 Fone Bitz was acquired by Pama International and is now one of the leading retailers of mobile phone accessories in the UK.

Fone Bitz is founded on one simple concept - deliver excellent quality, value for money, mobile accessories and portable electronics at the point where our customers need it.

We now have 32 stores spanning the whole English motorway system, from Lancaster in the North to Winchester in the South.

This expansion of our retail arm is consistent with our growing sales, which continue to buck the trend.

Fone Bitz stores work for three reasons - the location of the stores deliver our service where our customers need it, the people in our stores work hard and are friendly and informative, and the quality of goods we sell means you can't buy better.

The fast growing Fone Bitz business sells car kits, sat navs, headsets and portable speakers that link to phones but has also started selling mobile broadband dongles on 3 as well as laptop accessories.

Fone Bitz - adding value to your mobile life!

In 2008 the directors of Pama decided a natural expansion of the business was in to Office Supplies, and Pama Office Supplies was born.

Pama Office Supplies is establishing a nationwaide network of trading teams most of whom are family and very close friends (ex office supplies industry)

Pama can utilise its centralised customer service/purchase and wholesale capabilities to bring the technology products required by the mobile business. Too the office supplies industry.

Our proposition:

• Over 60,000 products to choose from
• Next day delivery to customers on mainland UK, 95% by our own local dedicated drivers.
• Extra value budget range for high usage products.
• No quibble returns on General Office Products within 30 days.
• Online ordering via our website.
• No minimum order value.
• Environmentally friendly products.
• Monthly promotions.
• Dedicated local account manager.

Our small dedicated telesales team rival the best in the business for friendliness and professionalism.

Call them on 0845 3022 522.

We have now launched a brand new improved office supplies website.

To visit click here:Pama Office Supplies